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Privacy Policy
At The OGs, your privacy is very important to us. We are committed to protecting your personal information and using it only in accordance with this Privacy Policy.
Information We Collect:

  • Name, contact number, email address, shipping address

  • Payment details (processed securely via third-party payment gateways)

  • Website usage data via cookies (to improve user experience)

How We Use Your Information:

  • To process and fulfill your orders

  • To send order updates and promotional offers

  • To improve our website, services, and customer support

We Do Not:

  • Sell or rent your personal information to third parties

Your Rights:

  • You can request access to, update, or delete your data by contacting us


Return & Exchange Policy
At The OGs, we want you to love what you wear. If you're not completely satisfied, here’s how we handle returns and exchanges:
Eligibility:

  • Items can be returned or exchanged within 7 days of delivery

  • The product must be unused, unwashed, and with all original tags intact

  • Items bought under final sale or discounts are not eligible for return

Important:

  • Do not remove the original tag unless you're sure about keeping the item — it's required for any return/exchange.

  • Returns will only be accepted upon quality check by our team

How to Request a Return/Exchange:

  1. Contact us with your order ID and reason for return/exchange

  2. We'll share the return address and steps to proceed

  3. For exchanges, mention the size or item you want to swap with

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